Refund policy

RETURN AND REFUND POLICY

Last updated: 25 September 2026

This policy applies to products purchased from Varenmont.

STARTING A RETURN
If you would like to request a return, contact halidoo142@gmail.com within 14 days of delivery with your order number and the reason for your request. Do not send an item back before receiving return instructions.

ELIGIBILITY
To be eligible for a non-defect return, an item must be unused, unopened, and in its original packaging. For hygiene and safety reasons, we cannot accept returns of personal-care products that have been opened, installed, or used, unless the item is defective or applicable law requires otherwise.

DAMAGED OR INCORRECT ITEMS
Please inspect your order when it arrives. If it is damaged, defective, or incorrect, contact us promptly with your order number and clear photos so we can review the issue and arrange an appropriate solution.

REFUNDS
Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to post the refund.

RETURN SHIPPING
If a return is approved for a reason other than a product defect or our fulfillment error, return shipping costs may be your responsibility. This does not affect rights that cannot be excluded under applicable consumer law.